How to get in touch

Please note, COPA’s office hours are between Monday through Friday, 8am-4pm ET.

Please contact us via email at with a detailed description of your inquiry or give us a call at (613) 236-4901 ext. 100.

Frequently asked questions


Methods of payment for membership transactions
Effective October 1, 2023, the Canadian Owners and Pilots Association (COPA) will no longer accept any form of payment other than credit cards for new memberships and for the renewal of memberships. Additionally, members are encouraged to select the “automatic renewal” option to ensure that your membership remains in good standing.

Please note that COPA does not have access to credit card information. Your card details are held and protected by our payment system Stripe. This change will improve efficiency and reduce costs for the association and will ultimately help to fulfil our mission and better serve our members. Please note that COPA will still accept cheques for donations of $100 or more to the Freedom to Fly Fund and to the Flight Safety Foundation.

Membership refunds policy
COPA memberships are non-refundable and non-transferable. Once payment is made, no refunds will be issued, with the exception of extenuating circumstances made at the discretion of the association. Members can opt-in for a monthly membership option for a minimal 30-day commitment.

Student memberships
Although student memberships are submitted online, there is an approval process to accept them. Please ensure that your student proof provided includes your name, date and that you are currently enrolled in flight training. Accepted proof is either a letter from your Flight Training Unit or Flight Instructor. Flight logbooks, receipts of payment, or Government issued forms will not be accepted.

Physical membership card
COPA will issue a one-time physical card to members. Expiry dates are not listed on these cards. If you lose your new card, which does not have an expiry date, please contact A replacement card will be issued and a $25 replacement charge will apply.  Payment can be made at the time of the call.

Receiving a physical copy of the Flight magazine
Not receiving COPA’s Flight magazine? Please verify that your membership is active and that your address is up-to-date in your profile. Members may view the digital copy of the magazine online here.

Advertising/corporate member logo placements
Please contact us at to place an ad in the Flight magazine or if you’re a corporate member and your branding materials have changed.

Flight magazine story contributions
Please contact Sharon Cheung at to submit any stories to the Flight magazine or COPA’s blog.