Last updated: December 05, 2023

Summary of the issue

  • COPA regularly receives information from our members regarding instances where they may have experienced service difficulties with NAV CANADA’s Air Traffic Services (ATS) units around the country.
  • COPA has been working collaboratively with NAV CANADA to investigate these occurrences and to ensure our members are granted access to air traffic services and airspace. To address this issue, we require factual information with time, date, and specifics of the event in order for NAV CANADA to review the event.
  • COPA members are encouraged to complete the NAV CANADA Experience Form to share their experiences with NAV CANADA – both positive and negative.

Please use the tool below to share your experience. We encourage all members to report these instances so that we can collaborate with NAV CANADA to resolve service issues and to also share positive feedback. No personal information will be shared.

Come back and fill out the form for all your experiences

NAV CANADA Experience Report

  • eg. Victoria Terminal
  • YYYY slash MM slash DD
  • :